SINGAPORE – What is good customer service worth? It’s a bit like asking how long is a piece of string, but one real estate agent who went the extra mile for a customer found an answer: around $200,000 for an hour’s work.
Unlike some agents who judge the propensity of people to spend based on how they look or what they are wearing, this agent chose not to ignore a lone, casually dressed customer who wandered into the showroom.
Please subscribe or log in to continue reading the full article.
Get unlimited access to all stories at $0.99/month
- Latest headlines and exclusive stories
- In-depth analyses and award-winning multimedia content
- Get access to all with our no-contract promotional package at only $0.99/month for the first 3 months*
*Terms and conditions apply.