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Fitbit Remembers Roughly One Million Smartwatches in U.S. Over Burn Hazard

Fitbit Remembers Roughly One Million Smartwatches in U.S. Over Burn Hazard

Fitbit stopped manufacturing of the Ionic mannequin watches in 2020.



Photograph:

Justin Sullivan/Getty Photographs

Fitbit LLC is voluntarily recalling roughly a million Ionic smartwatches that it offered within the U.S. following stories of burn accidents brought on by an overheating battery, in line with a federal regulator.

Fitbit, which is owned by Google mother or father

Alphabet Inc.,

GOOG -0.33%

has acquired at the very least 115 stories within the U.S., and 59 stories internationally, of the battery within the Ionic mannequin of its watches overheating, the U.S. Shopper Product Security Fee stated Wednesday.

There have been 78 stories of burn accidents within the U.S., together with two stories of third-degree burns and 4 stories of second-degree burns, the regulator added.

Prospects ought to instantly cease utilizing the recalled smartwatches and make contact with Fitbit to obtain pay as you go packaging to return the machine, the fee stated.

Upon receipt of the machine, customers might be refunded $299, the CPSC stated. Fitbit may even present clients with a reduction code for 40% off choose Fitbit gadgets, in line with the regulator.

The voluntary recall is being carried out at the side of well being regulators in Canada and Mexico, in line with the CPSC.

Fitbit stopped manufacturing of the Ionic mannequin watches in 2020. The corporate has additionally offered about 693,000 internationally, in line with the CPSC.

“Out of an abundance of warning, we’re conducting a voluntary recall of Fitbit Ionic smartwatches,” a Fitbit consultant stated.

“We acquired a really restricted variety of harm stories—the totals within the CPSC announcement symbolize lower than 0.01% of models offered—of the battery in Fitbit Ionic smartwatches overheating, posing a burn hazard,” the consultant added. “These incidents are very uncommon and this voluntary recall doesn’t influence different Fitbit smartwatches or trackers.”

Write to Will Feuer at will.feuer@wsj.com

Copyright ©2022 Dow Jones & Firm, Inc. All Rights Reserved. 87990cbe856818d5eddac44c7b1cdeb8

Appeared within the March 3, 2022, print version as ‘Fitbit Remembers Ionic Smartwatches.’

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