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How good service touches ST readers, Invest News & Top Stories

How good service touches ST readers, Invest News & Top Stories

SINGAPORE – You can do your part to give good service a boost by writing to the bosses of employees who have made your day.

Praising those who give excellent service can yield positive outcomes – staff members who get consistently good feedback from customers are likely to get a boost in their careers and that in turn might encourage their colleagues to follow suit.

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