DALLAS (REUTERS) – Twitter will start overhauling how customers report dangerous tweets in an effort to make it simpler for individuals to explain what’s incorrect with the content material they’re seeing, the social networking website stated on Tuesday (Dec 7).
The transfer, which is able to start with a small take a look at of Twitter Net customers in america, comes amid widespread criticism that tech corporations together with Twitter, Meta Platforms and Alphabet’s YouTube are doing too little to defend customers from dangerous or abusive content material on-line.
As an alternative of requiring customers to report how a tweet violates Twitter’s guidelines, which presumes information of the corporate’s insurance policies, customers shall be requested whether or not they felt they’ve been attacked with hate, harassed or intimidated with violence or proven content material associated to self-harm, amongst different considerations.
Customers can even be allowed to explain in their very own phrases why they’re flagging the content material, Twitter stated.
The method is akin to a physician asking a affected person about their signs and “the place does it harm?” slightly than “Is your leg damaged?”, the corporate stated.
“In moments of urgency, individuals must be heard and really feel supported,” Mr Brian Waismeyer, a knowledge scientist on Twitter’s well being consumer expertise workforce, stated in an announcement.
Twitter added that the brand new course of will permit it to assemble extra granular info on tweets that don’t explicitly violate its guidelines, however that customers would possibly nonetheless discover problematic or upsetting, which is able to assist the corporate replace its insurance policies sooner or later.
It’s the newest of latest modifications that Twitter has made to enhance consumer security. Final month, the corporate stated it could start prohibiting the sharing of “private media” equivalent to pictures and movies with out the consent of the individual.
